Privacy Policy
SMB Law, PC (“SMB Law,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit law-smb.com (the “Site”), contact us, attend our events, receive our communications, or otherwise interact with us (collectively, the “Services”).
This Policy also describes certain choices you may have and rights you may exercise under federal and state laws, as well as disclosures for residents of California, Texas, Virginia, Colorado, and other jurisdictions with privacy laws, and for visitors from the European Economic Area (EEA) and the United Kingdom (UK).
Attorney–Client Relationship. Using our Site or sending us information does not create an attorney–client relationship. Do not send confidential information until you have an executed engagement agreement with SMB Law. We treat information we receive consistent with our professional duties and applicable laws.
1. Information We Collect
1.1 Information you provide directly
- Identifiers and contact details(e.g., name, postal address, email address, phone number).
- Matter and intake information(e.g., description of your legal issue, opposing party names for conflict checks, court deadlines, documents you upload).
- Professional and employment information(e.g., employer, job title) when relevant to a matter.
- Payment-related informationyou submit to pay invoices or retainers (processed by our payment processors; we do not store full payment card numbers).
- Preferences(e.g., newsletter or event sign ups) and communications (e.g., emails, calls, SMS if you opt in).
1.2 Information collected automatically
- Device and usage data(e.g., IP address, browser type, operating system, device identifiers, pages viewed, links clicked, referring/exit pages, timestamps).
- Approximate locationderived from IP address.
- Cookies, pixels, and similar technologiesthat help operate the Site, measure performance, prevent fraud, and, where applicable, personalize content. See Section 6.
1.3 Information from third parties
- Referrals(e.g., other attorneys or clients who refer you to us).
- Service providers and analytics partners(e.g., aggregated Site usage metrics).
- Public and governmental sources(e.g., court records, public databases) relevant to your matter.
We collect only what is reasonably necessary for the purposes described below, consistent with our professional and legal obligations.
2. How We Use Information
We use personal information to:
- Provide and improve legal services,including conflicts checks, client onboarding, communications, case management, billing, and records.
- Operate, secure, and troubleshootthe Site and Services; prevent fraud, abuse, and unauthorized access.
- Communicate with you,including responding to inquiries and sending updates you request (e.g., newsletters, event invitations). You can opt out at any time (see Section 7).
- Comply with legal, ethical, and regulatory obligations,including bar requirements, court orders, and law enforcement requests.
- Perform analyticson site traffic and performance to understand and improve the user experience.
- Protect our rights,enforce agreements, and defend against legal claims.
If you are in the EEA/UK, our processing bases include: performance of a contract, legitimate interests (e.g., Site security, client service), legal obligations, and consent where required (e.g., certain cookies/marketing communications). You may withdraw consent at any time.
3. How We Share Information
We do not sell personal information, and we do not share it for cross context behavioral advertising, as those terms may be defined under certain state laws. We may disclose information to:
- Service providers/Processorswho perform services on our behalf (e.g., hosting, IT, analytics, email delivery, payment processing) under contracts that restrict their use of your information.
- Co counsel, local counsel, experts, opposing parties, courts, or agencieswhen reasonably necessary to provide legal services and only with an appropriate basis or your direction.
- Professional advisers(e.g., insurers, auditors) are under duties of confidentiality.
- Authorities,when required by law or to protect rights, safety, or property.
- Business transfers(e.g., in a merger or reorganization) are subject to this Policy.
4. Retention
We retain personal information as required by our legal and ethical obligations and for as long as needed to provide services, comply with record keeping requirements, resolve disputes, and enforce our agreements. Retention periods vary depending on the type of matter, regulatory obligations, and applicable law.
5. Security
We employ administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, loss, misuse, or alteration. No method of transmission or storage is completely secure; please use caution when sending information over the Internet.
6. Cookies and Similar Technologies
We use first and third party cookies and similar technologies to:
- Make the Site function (strictly necessary cookies)
- Measure and improve performance and detect errors
- Remember choices (e.g., language, accessibility)
Where required by law, we ask for your consent before placing non essential cookies. You can control cookies via our cookie banner (where offered) and through your browser settings. Disabling cookies may limit certain features.
Global Privacy Control (GPC). Where legally required, we treat a user enabled GPC signal as a valid request to opt out of the sale or sharing of personal information and to limit targeted advertising as applicable. See Section 8 for state law rights.
Do Not Track (DNT). Our Site does not respond to DNT browser signals. California law requires that we disclose this practice. See Section 8.1 for details.
7. Your Choices
- Email marketing.You can opt out of marketing emails by clicking the unsubscribe link in those emails. We may still send you non marketing messages (e.g., about your matter or billing).
- Text messages (SMS/MMS).We send texts only with your express consent. You can opt out by replying STOP; for help, reply HELP. Message and data rates may apply. Opt outs do not affect service related texts you request (e.g., two factor codes).
- Cookies/Analytics.Use our cookie banner (where provided) and your browser settings to manage cookies.
8. State Specific Privacy Rights (U.S.)
8.1 California (CCPA/CPRA) Disclosures
If you are a California resident, you may have the right to: (a) know/access categories and specific pieces of personal information we collected about you; (b) correct inaccurate personal information; (c) delete personal information; (d) opt out of sale or sharing; (e) limit use/disclosure of sensitive personal information; and (f) be free from discrimination for exercising your rights.
- Do Not Sell/Share.We do not sell or share your personal information as those terms are defined by the CPRA. If our use of third party cookies/pixels is interpreted as a sale/share, we will honor GPC signals and provide additional opt out mechanisms.
- Submitting requests.You (or your authorized agent) may submit a verifiable request by emailing [email protected]. We will verify your identity using information we reasonably maintain. We will not discriminate against you for exercising your rights.
8.2 Texas (TDPSA) Notice
If you are a Texas resident, you may have rights to confirm, access, correct, delete, data portability, and opt out of targeted advertising, the sale of personal data, and specific profiling. We honor legally required universal opt out mechanisms where applicable. Submit requests using the methods listed above.
8.3 Other U.S. States
Residents of Virginia, Colorado, Connecticut, Utah, Oregon, and other states with privacy laws may have similar rights. To exercise them, use the contact methods above. We will process requests consistent with applicable law.
If we deny your request in a state that provides an appeal right, you may appeal by emailing [email protected] with the subject line: “Privacy Rights Appeal.” If you remain unsatisfied, you may contact your state attorney general.
9. International Disclosures (EEA/UK)
SMB Law, PC is the controller for processing described in this Policy.
- Legal basesare described in Section 2. Where consent applies, you may withdraw it at any time.
- We may transfer personal information outside your country (including to the U.S.). When we do, we rely on appropriate safeguards (e.g., Standard Contractual Clauses) as required by law.
- Your rights.Subject to exceptions, you may request access, rectification, erasure, restriction, portability, or object to processing, and you may lodge a complaint with your supervisory authority. Contact us at [CONTACT EMAIL] to exercise your rights.
10. Children’s Privacy
Our Services are not directed to children under 18, and we do not knowingly collect personal information from children under 18. If you believe a child has provided us with information, please get in touch with us, and we will take appropriate steps.
11. Third Party Links and Services
Our Site may link to third party websites or services. Their privacy practices are governed by their own policies. We are not responsible for the privacy practices of third parties.
12. Changes to This Policy
We may update this Policy from time to time. The “Last updated” date reflects the most recent revision. If changes materially affect how we use your personal information, we will provide additional notice as required by law.
13. How to Contact Us
If you have questions or requests regarding this Policy or our privacy practices, don’t hesitate to get in touch with us:
- Email:[email protected]
- Mail:1204 San Antonio St., Suite 201, Austin, TX 78701
- Phone:(512) 561-5003
If you are a California or Texas resident and wish to exercise privacy rights, please include “Privacy Request” in your subject line and specify the right(s) you are exercising.
14. Additional Legal Notices for Law Firm Websites
- We maintain information subject to attorney–client privilegeand work product protections once an attorney–client relationship is formed. Before engagement, the information you submit is used for conflict checks and to respond to your inquiry.
- Any testimonials or case results on our Site do not guarantee similar outcomes. Past performance does not predict future results.
Summary of Categories Collected (By Source & Purpose)
Category | Examples | Sources | Primary Purposes |
Identifiers | name, email, phone, IP address | you; your device/browser; referrals | respond to inquiries; conflict checks; security |
Matter data | opposing party, documents, deadlines | you; public records | provide legal services |
Payment info | last 4 digits, transaction IDs | you; payment processors | billing and accounting |
Usage data | page views, clicks, timestamps | your device/browser; analytics | Site operation and improvement |
Location (approx.) | city/region from IP | your device/browser | security; content delivery |
Preferences | marketing opt ins, cookie choices | you | honoring choices, compliance |